Walang Pake Club
Good coffee. Good perks.
Every time you shop Candid, you get closer to something good. Earn points, unlock rewards, and get a little more out of your coffee habit.
Already have an account? Log in to see your points and rewards.
How the Walang Pake Club works
Shop
Buy your Candid favorites online and earn points with every eligible purchase.
Earn
Collect points through purchases and a few other ways to participate.
Redeem
Use your points toward rewards whenever you're ready.
Repeat
Because apparently one bag of coffee was never enough.
Earn Walang Pake Club points
That's it. No complicated missions. No coffee homework.
What can I get with my points?
And there's more to come.
From limited Candid merch to other little rewards worth working toward, we'll be adding more ways to spend your points over time.
The fine print
- Walang Pake Club is currently available for online purchases through the Candid Coffee website only.
- Café and branch purchases do not earn or redeem Walang Pake Club points at launch.
- Wholesale and event orders are excluded.
- Points expire 12 months after they are earned.
- Existing eligible online customers receive retroactive points.
- Points are non-transferable.
- Points have no cash value.
- Points earned from cancelled or refunded orders are reversed or adjusted accordingly.
- One Walang Pake Club reward may be redeemed per order.
- Rewards may be used alongside eligible promotions, subject to the terms of the applicable promotion.
- Minimum order values may apply to individual rewards.
- Candid reserves the right to modify the Walang Pake Club program and its rewards or terms.
Still need help?
We've probably answered it above. 😅 If you still need help, contact us and include your name, account email, order number (if applicable), a short description of the issue, and screenshots if relevant. This helps us get to the bottom of things faster.
Walang Pake Club, answered
Everything about points, rewards, and how the program works.
How do I join Walang Pake Club?
Create a Candid account and you'll be able to participate in Walang Pake Club and earn points through eligible activities.
Do I need an account to earn points?
Yes. Walang Pake Club points are linked to your Candid account so we can keep track of your points, rewards and eligible activity.
Where can I see my points?
Log in to your Candid account and open your Walang Pake Club rewards section to view your current points balance and available rewards.
I already bought from Candid. Do I get points?
Yes. Eligible previous online purchases will receive retroactive points when the program launches. If your eligible purchases were made using the email address connected to your Candid account, your points should be reflected in your balance.
If something doesn't look right, contact us and we'll check it for you.
How long do my points last?
Walang Pake Club points expire 12 months after they are earned.
Can I use my Walang Pake Club reward with another promotion?
Yes, where the promotion allows it. Walang Pake Club rewards are designed to work alongside eligible Candid offers and promotions whenever possible. Certain limited-time promotions may have their own terms.
Can I use more than one Walang Pake Club reward on one order?
No. One Walang Pake Club reward may be redeemed per order.
Can I use Walang Pake Club points at a Candid café?
Not currently. Walang Pake Club is an online-only program at launch.
Do I earn points when I buy coffee at a Candid café?
Not currently. Points are earned through eligible activities on the Candid website.
Do points expire if I don't use them?
Yes. Individual points expire 12 months after they are earned.
What happens to my points if I cancel or return an order?
Points earned from cancelled, refunded or otherwise adjusted orders may be reversed or adjusted accordingly.
I made a purchase but didn't receive my points. What should I do?
First, make sure you're logged into the Candid account associated with your purchase. If your points are still missing after the order has been processed, contact Candid and provide your account email and order number so the team can check the transaction.
My points balance looks incorrect. What should I do?
Contact Candid with your account email, relevant order numbers and a short explanation of the discrepancy. The team can review the transaction history and correct eligible errors.
Can I transfer my points to someone else?
No. Walang Pake Club points are tied to the individual customer's account and cannot be transferred or exchanged for cash.
Can I earn points on discounted purchases?
Points are calculated based on the eligible order subtotal after applicable discounts, excluding VAT/taxes and shipping costs, according to the loyalty program configuration.
Can I earn points on wholesale or event orders?
No. Walang Pake Club is intended for eligible online retail purchases and does not apply to wholesale or event orders.